Terms and Conditions
Buyers
Shopping
It is FREE to sign up
Sellers
A Seller is free to sign up, create a profile, upload products, receive ordering notifications and discuss order details with the buyer. We charge a small percentage of each sale to make on the website, as referral fee.
Sales
For fixed price products, if your product is purchased, we charge you a small service fee relative to the value of the product.
| Membership Plan | Products |
|---|---|
| Free | 5% of the total cost of the product |
Dispute Resolution Fees
The dispute resolution fee for a dispute is N100, shared between the buyer and seller, to cover bank transfer charges.
Our dispute resolution system is designed to allow both parties to resolve issues regarding orders amongst themselves without arbitration.
After 4 days of a dispute being filed (or 7 days if the dispute is filed by the seller) either party may elect to move the dispute to paid arbitration. The other party will then have a further 4 days to agree to pay this fee and for both parties to submit any final evidence. If the other party fails to pay within time, they will lose the dispute.
The arbitration fee for a dispute is 5% of the total cost of the product.
The remaining balance of the arbitration fee will then be refunded to the winner of the dispute.
Return Policy
In th case a wrong product is delivered, we have a refund policy, giving buyers the opportunity to get a refund for the product within 7 days from delivery. After our investigation, and a confirmation that the buyer’s request is justified, his/her money will be deposited in his/her Account Wallet. Read More about Account Wallet
Transaction Fees
Fees may be optionally levied depending on the method of withdrawal. Additional fees may be levied by the third party offering the withdrawal method.
| Bank Deposit | FEE |
|---|---|
| Bank Transfer | Standard NIP charges apply |
| Card Transaction | Naira Cards - 2.5% USD MasterCard & VISA Card – 4.5% |
| Withdraw Money | 1% + 120 Naira |
| Payment With Online Credit | FREE |
| Funds Transfer (Local) | 1% |
Maintenance Fee
User Accounts that have not logged in for six months will incur a maintenance fee of up to N1,000 per month until either the account is terminated or reactivated for storage, bandwidth, support and management costs of providing hosting of the user’s profile, portfolio storage, listing in directories, file storage and message storage. These fees will be refunded upon request by users on subsequent reactivation.
VAT
Nigeria Skills is not liable for the collection of VAT for products sold by sellers. Sellers are to charge VAT to their customers, and remit them, accordingly.
User Agreement
The fees summarised on this page are governed by the terms of the Nigeria Skills User Agreement and related site policies.